Manage Payment Information

Viewing and downloading your invoices

To view and download your invoices for your Secure Clinic subscription or for any SMS credit purchases, log in as a user with the account owner role. Once logged in, navigate to the settings screen and click Billing.

Invoices and payment receipts are listed at the bottom of the page. Click the external link icon next to the date of the invoice or receipt you need.

Changing your payment methods

From the billing screen, you can also manage your payment settings for your subscription. You can view your default payment method, which is used for your subscription and for any automatic SMS top-ups. You can add additional payment methods (credit/debit cards or direct debit) and mark one as the default to use it for future payments.

Cancelling your trial or subscription

From this page you can also click the button to cancel your plan.

If you have an active subscription, your plan will remain active until the end of the billing period you have already paid for. You should then contact support to make arrangements for your clients' data after your subscription ends.